Beach Body Scam? Lindsay Clancy Trial, MLM & BODi Complaints

People searching for "Beach Body scam", "Beachbody scam", or "BODi scam" may be trying to understand a surprising reference made during the Lindsay Clancy murder trial or may be researching Beachbody subscription charges, its former multi-level marketing program, or complaints from former coaches.

These are related but separate issues.

Beachbody, now commonly branded as BODi, is a real fitness and nutrition company known for programs including P90X, INSANITY, 21 Day Fix, Beachbody On Demand, Shakeology, and the current BODi streaming service.

The company historically operated a multi-level marketing network through independent coaches and partners. It discontinued that MLM structure and transitioned to a single-level affiliate program beginning in late 2024.

Quick Verdict: Beachbody Is a Real Company — But Its Former MLM Model and Current Subscription Practices Have Generated Significant Complaints.

Calling the entire company an outright scam would go beyond the available evidence. However, Beachbody previously used an MLM compensation structure, faced a $3.6 million consumer-protection judgment involving recurring charges and unsupported product claims, and continues to receive complaints concerning automatic subscription renewals, cancellation, customer support, and refund denials.

The recent “Beach Body scam” search interest followed testimony in the Lindsay Clancy trial. The word “scam” in that testimony reflected a witness’s characterization of a reported money-losing Beachbody venture. It was not a court finding that Beachbody committed fraud.

Why Is “Beach Body Scam” Trending?

The phrase began receiving renewed attention during the August 2026 trial of Lindsay Clancy in Massachusetts.

According to reporting by CT Insider, forensic psychologist Dr. Paul Zeizel testified under cross-examination that Clancy told him she had lost money in what he characterized as a workout-related scam during the summer of 2022.

Prosecutors described the venture as a Beachbody business involving workout programs, nutritional shakes, and exercise plans.

The testimony reportedly did not clarify:

• How much money Clancy lost
• Whether she joined as a Beachbody coach or partner
• Whether the loss involved products, subscriptions, business expenses, or unsold inventory
• How long she participated
• Whether Beachbody itself made any particular representation to her
• Whether she attempted to obtain a refund

Read the CT Insider report on the Beachbody trial testimony

Important Context:

A witness describing something as a scam does not make that characterization a judicial finding. The testimony occurred during a criminal trial concerning Clancy’s mental condition and criminal responsibility. It was not a consumer-fraud case against Beachbody.

What Is Beachbody or BODi?

Beachbody was founded in 1998 and developed a large fitness and nutrition business around home-workout programs, digital subscriptions, supplements, meal plans, and exercise equipment.

Recognizable Beachbody and BODi products and services include:

• P90X
• INSANITY
• 21 Day Fix
• Beachbody On Demand
• The BODi streaming subscription
• Shakeology
• Beachbody Performance supplements
• Nutrition plans and recipes

The Better Business Bureau identifies Beachbody, LLC as the business behind BODi and lists Beach body, BODi, P90X, INSANITY, and Shakeology as alternate names or associated brands.

Beachbody BBB Business Profile

Is Beachbody a Scam?

Beachbody is not a nonexistent company or a simple fake-product operation.

It operates an established fitness platform, sells actual products and subscriptions, maintains customer accounts, and has served millions of customers.

Many customers report enjoying its workout programs and successfully using the service. Even the company’s heavily negative BBB review page contains positive experiences involving the workouts and fitness routines.

However, a real company can still generate legitimate concerns about:

• How a business opportunity is promoted
• How much participants are likely to earn
• Recruitment-based compensation
• Automatic subscription renewals
• Free trials that convert to paid plans
• Multiple subscriptions attached to one account
• Cancellation records
• Refund exclusions
• Customer-service availability

The better answer is therefore not simply “scam” or “not a scam.” Consumers should distinguish between the company’s former business opportunity, its current affiliate program, and an ordinary BODi fitness subscription.

Was Beachbody an MLM?

Yes. Beachbody historically operated a multi-level marketing network through independent coaches, later called partners.

Under that former structure, participants could earn money from product and subscription sales. The compensation plan also included team-based earnings connected to other coaches or partners in a participant’s organization.

That recruitment and downline component is what made the former Beachbody opportunity an MLM.

Multi-level marketing is not automatically the same as an illegal pyramid scheme. The Federal Trade Commission explains that some MLMs operate legally, while others cross the line when compensation depends primarily on recruiting participants rather than genuine retail sales.

The FTC also cautions that most people who join legitimate MLMs make little or no money, and some lose money after expenses.

FTC Guidance on MLMs and Pyramid Schemes

Is Beachbody Still an MLM?

No. The former Beachbody/BODi multi-level marketing network has ended.

In September 2024, The Beachbody Company announced that it would:

• Replace its MLM network with a single-level affiliate program
• Launch the affiliate program on November 1, 2024
• Wind down the MLM network completely by January 1, 2025
• Eliminate network-marketing support functions
• Reduce its workforce as part of the restructuring

In announcing the change, a company executive described the multi-level marketing model as outdated and unsustainable in the current market.

That statement acknowledged problems with the viability and complexity of the old model. It should not be misrepresented as a legal admission that Beachbody operated an illegal pyramid scheme or committed fraud.

Beachbody Announcement Ending Its MLM Model

How Is the Current BODi Affiliate Program Different?

The current BODi affiliate program is described as a single-level system.

An affiliate can receive commissions for eligible purchases generated through the affiliate’s promotional link or code. Unlike the former MLM structure, the current program does not compensate an affiliate for managing and recruiting a multi-level organization of other sellers.

BODi currently promotes commissions of up to 40%, with recurring commissions available on certain eligible subscriptions.

This does not guarantee that every affiliate will earn money.

An affiliate’s actual profit depends on factors including:

• The number of qualifying customers referred
• Advertising and content-production expenses
• Website, software, and social-media costs
• Refunds and canceled subscriptions
• Commission eligibility and attribution rules
• Time spent promoting the products
• Taxes and other business expenses

Someone evaluating the affiliate program should calculate net profit after all expenses, not merely commissions received.

Did Lindsay Clancy Lose Money With Beachbody?

Public reporting states that Clancy told Dr. Zeizel she had lost money in a Beachbody-related venture.

However, the currently available report does not establish exactly what happened.

It does not specify whether she:

• Joined the former coaching business
• Purchased products for personal use
• Paid recurring partner or subscription fees
• Bought inventory or promotional materials
• Spent money advertising the business
• Expected commissions that did not materialize
• Attempted to recruit other participants

Without those details, it would be inappropriate to calculate her loss, assume she had unsold inventory, or claim that Beachbody violated a particular agreement with her.

It is also important not to treat participation in an MLM, losing money in a business venture, or purchasing a fitness subscription as proof of a mental-health condition. That question must be evaluated through qualified testimony and evidence specific to the individual.

Why Do Current Customers Call BODi a Scam?

Current complaints are often about subscription billing rather than the discontinued MLM program.

Recurring themes in BBB complaints and customer reviews include:

• An annual membership renewing after the customer forgot about it
• A consumer believing the membership had already been canceled
• A promotional or discounted first year renewing at a higher standard price
• A free trial converting into a paid subscription
• A digital subscription being included with another product purchase
• Customers canceling one subscription while another remains active
• Renewal-notice emails being missed or sent to spam
• Requests for refunds being denied after renewal
• Difficulty resolving account problems through automated support
• Disagreements over whether a previous cancellation request was received

These complaints reflect individual allegations and disputed transactions. They do not prove that every BODi customer experiences the same problem.

What Does the BBB Say About Beachbody?

As of August 26, 2026, the BBB profile for Beachbody reports:

• BBB rating: A+
• Accreditation: Accredited since February 2002
• Customer-review average: 1.07 out of 5
• Number of customer reviews: 162
• Complaints during the previous three years: 715
• Complaints closed during the previous 12 months: 124

The A+ rating and the 1.07 customer-review average measure different things.

A BBB rating considers factors such as complaint responsiveness, business practices, time in business, and the company’s interaction with BBB. It is not calculated by averaging customer-review stars.

Consumers should therefore examine both the rating and the substance of current complaints rather than relying on either number alone.

Current Beachbody BBB Complaints

What Happened in the 2017 Beachbody Consumer-Protection Case?

In 2017, Beachbody agreed to pay approximately $3.6 million as part of a California consumer-protection judgment.

The Santa Monica City Attorney’s Office said its investigation found that customers had been charged automatically for recurring product and service renewals without the express prior consent required by law.

The judgment required Beachbody to:

• Clearly disclose automatic-renewal terms
• Obtain separate affirmative consent to recurring billing
• Provide a summary of renewal terms after purchase
• Allow cancellation online and by telephone
• Send reminders for subscriptions lasting six months or longer

Prosecutors also alleged that certain health-related product claims were false, misleading, or unsupported by adequate scientific evidence. The injunction required reliable substantiation for future claims.

The judgment included approximately $2.579 million in penalties and $1 million directed to nonprofit organizations working on health and nutrition policy.

This was a real enforcement action and should be part of an accurate Beachbody history. It does not, by itself, establish that every later subscription or product sale is fraudulent.

Santa Monica Consumer-Protection Case Against Beachbody

How Much Does a BODi Subscription Cost?

As of this August 2026 review, BODi’s primary U.S. subscription page displays:

• A promotional annual price of $119 for the first year
• Renewal at $179 every 12 months
• A monthly option advertised at $19 per month after a free trial

Offers, trial periods, gifts, and prices can change.

Before subscribing:

Do not judge the long-term price from the promotional first-year amount or the monthly equivalent displayed in large print. Confirm the amount charged today, the regular renewal amount, the renewal date, and whether any Shakeology, supplement, or other product subscription is being created separately.

Review Current BODi Subscription Pricing

Does BODi Automatically Renew?

Yes. BODi’s current subscription terms state that subscriptions automatically renew until canceled.

A discounted annual membership can renew at the regular annual rate. A free trial can also convert into a paid subscription if it is not canceled before the trial ends.

BODi’s current policy additionally states that:

• Subscription renewals are not eligible for a refund
• Subscriptions initiated through a free trial are excluded from the standard money-back guarantee
• Canceling generally prevents the next renewal
• A customer may retain access through the end of the paid term

This refund exclusion is central to many current complaints. Customers sometimes contact the company immediately after noticing a renewal but are told that the payment is nonrefundable under the subscription policy.

BODi Money-Back Guarantee Policy

How to Cancel a Beachbody or BODi Subscription

BODi’s current cancellation instructions direct customers to:

1. Sign in to the BODi account.
2. Navigate to the subscriptions area.
3. Locate the subscription that should be canceled.
4. Select Manage.
5. Select Cancel Subscription.
6. Complete the entire cancellation process.
7. Save the confirmation email and a screenshot showing the canceled status.

Official BODi Cancellation Instructions

Check for more than one active item. A customer may have separate entries for:

• The BODi digital membership
• Shakeology
• Supplement subscriptions
• Nutrition products
• Other recurring shipments

Canceling one subscription may not automatically cancel every other recurring product or digital service on the account.

What If Apple, Google, Roku, or Another Company Bills Me?

If the subscription was purchased through a third-party platform, BODi states that the third party must generally handle the cancellation or refund.

Possible billing platforms include:

• Apple App Store
• Google Play
• Roku
• Another app marketplace or streaming platform

Check the original receipt and the subscription settings on the device or platform used to enroll.

BODi Guidance for Third-Party Purchases

What If I Do Not Recognize a Beachbody or BODi Charge?

If you see an unfamiliar Beachbody or BODi transaction:

1. Search every email address you use for Beachbody, BODi, Beachbody On Demand, Shakeology, P90X, or subscription confirmations.
2. Ask whether another authorized household member used the card.
3. Check old accounts created through a coach, partner, mobile application, or connected fitness product.
4. Review Apple, Google Play, Roku, and other third-party subscriptions.
5. Sign in to BODi and inspect every active subscription.
6. Cancel future billing and preserve the confirmation.
7. Contact BODi support using the official website.
8. If the charge is genuinely unauthorized, contact the bank or card issuer promptly.

Do not falsely describe a forgotten or misunderstood subscription as card theft. Explain accurately whether the dispute concerns unauthorized enrollment, failure to cancel, a renewal you did not expect, a price difference, or a charge that continued after confirmed cancellation.

How to Protect Yourself Before Joining a Fitness or Affiliate Program

• Read the complete renewal language before entering payment information.
• Identify the regular price after any introductory promotion.
• Set a calendar reminder at least two weeks before renewal.
• Save the checkout page and receipt.
• Check whether a free product also creates a recurring subscription.
• Keep every cancellation confirmation indefinitely.
• Calculate affiliate profit after advertising, software, products, taxes, and other expenses.
• Do not rely on exceptional earnings examples.
• Do not borrow money based on expected commissions.
• Do not assume that buying a product guarantees customers or affiliate income.
• Compare fitness content and subscription prices with competing services.

Frequently Asked Questions

Why was Beachbody called a scam in the Lindsay Clancy trial?

A forensic psychologist testified that Clancy reported losing money in a Beachbody-related venture, which he characterized as a scam. Public reporting did not identify the amount lost or explain precisely how she participated. The statement was witness testimony, not a legal finding against Beachbody.

Was Lindsay Clancy a Beachbody coach?

The publicly available reporting reviewed for this article does not clearly establish whether she was a coach, partner, affiliate, customer, or participant in another type of Beachbody arrangement. Consumers should not treat social-media speculation as confirmed trial evidence.

Is Beachbody a pyramid scheme?

Beachbody formerly operated an MLM compensation structure. No reliable source reviewed for this article established a court or government finding that Beachbody’s former network was an illegal pyramid scheme. The company discontinued its MLM model and completed the transition to a single-level affiliate structure by January 2025.

Is Beachbody still in business?

Yes. Beachbody, LLC continues operating through the BODi fitness and nutrition brand. It currently sells digital workout subscriptions, supplements, nutrition products, and related services.

Is Beachbody now called BODi?

Yes. Consumers may encounter Beachbody, Beachbody On Demand, Team Beachbody, or BODi in older records and current account information. The BBB lists BODi and Beach body among names associated with Beachbody, LLC.

Is BODi an MLM in 2026?

No. Beachbody announced that its multi-level marketing network would be completely wound down by January 1, 2025. The current BODi program uses a single-level affiliate model.

Why did BODi charge me $179?

The charge may be an annual digital-subscription renewal. The current primary offer promotes a discounted first year and states that the membership later renews at $179 every 12 months. Check your receipt and account because prices and individual offers can vary.

Can I get a refund for a BODi renewal?

BODi’s current policy says subscription renewals are not eligible for refunds. You can still request a review if you believe the charge resulted from an account error, continued after a documented cancellation, or was never authorized. Preserve all supporting documentation.

Does deleting the BODi app cancel the subscription?

No. Removing an application from a device generally does not cancel the paid subscription. Complete the cancellation through BODi or the third-party platform that bills the membership.

Does canceling Shakeology cancel BODi?

Not necessarily. Digital memberships and product subscriptions may be separate. Review and cancel each unwanted subscription individually.

Official and Consumer Resources

• Official BODi Support
• BODi Cancellation Instructions
• BODi Refund and Money-Back Guarantee Information
• Beachbody BBB Business Profile
• FTC MLM and Pyramid Scheme Guidance
• FTC Free Trial and Automatic-Renewal Guidance

Related ThinkItsAScam.com Posts

• Income Team X Scam or Legit? Complaints, Costs & Refunds
• ShipmentsFree Scam or Legit? Unexpected Subscription Charges Explained
• CEO Life Scam or Legit? Membership Costs, Complaints & Refunds

Have You Used Beachbody or BODi?

If you purchased a Beachbody product, joined the former coaching opportunity, became a BODi affiliate, or experienced a subscription problem, sharing the non-sensitive details may help other consumers understand how the current system works.

• Did you participate as a customer, coach, partner, or affiliate?
• Which product or subscription did you purchase?
• How much did you expect to pay?
• What amount was charged?
• Did the subscription renew automatically?
• Did you receive a renewal reminder?
• Were multiple subscriptions active?
• Did you cancel before the renewal date?
• Did you save a cancellation confirmation?
• Did you request a refund?
• How did customer support respond?
• If you promoted the products, did your commissions exceed your total expenses?

Please do not post your full name, home address, telephone number, email address, account login, order number, payment-card information, bank information, medical records, trial-related private information, or other sensitive personal details in the comments.

Page researched and reviewed: August 26, 2026.

Disclaimer

ThinkItsAScam.com is an independent consumer-information website and is not affiliated with Beachbody, BODi, The Beachbody Company, Beachbody, LLC, Team Beachbody, Shakeology, the Better Business Bureau, the Federal Trade Commission, the City of Santa Monica, the Massachusetts court system, Lindsay Clancy, her family, attorneys, witnesses, experts, financial institutions, app marketplaces, or other organizations and individuals mentioned in this article.

This article summarizes publicly available company information, court reporting, official policies, regulatory guidance, and consumer-submitted complaints. Complaints and reviews reflect individual allegations and experiences and are not proof that every customer, coach, partner, or affiliate will have the same experience.

This article does not make a legal determination that Beachbody or BODi operates fraudulently or that its former MLM network constituted an illegal pyramid scheme. The reference made during the Lindsay Clancy trial was witness testimony, not a court judgment against Beachbody. This article does not express an opinion concerning Clancy’s guilt, innocence, mental condition, or criminal responsibility.

Subscription prices, promotions, renewal terms, refund policies, affiliate commissions, support procedures, products, company names, and business practices can change. Verify the current terms applying to your transaction. Fitness, nutrition, and supplement information is provided for general consumer education and is not medical advice.

Derma Care Scam? Derma Clear Skin Tag Remover Complaints Explained

Consumers searching for "Derma Care scam", "Derma Clear scam", or "Derma Care Skin Tag Remover scam" are often trying to understand an unexpected charge, recurring shipment, unusually large order total, or problem obtaining a refund.

The name can be confusing. A Better Business Bureau profile for Dermaclear lists alternate names including Dermacare Pro and Derma Clear Mole and Skintag Remover. At least one published BBB complaint specifically refers to the product as Derma Care Skin Tag Remover.

The available evidence does not establish that every Derma Care or Derma Clear transaction is fraudulent. However, there are substantial reasons for consumers to proceed cautiously, particularly around pricing, automatic shipments, subscriptions, refunds, and claims involving at-home mole and skin-tag removal.

Quick Verdict: Proceed With Caution — Significant Billing, Subscription, Refund, and Product-Claim Concerns.

Dermaclear has an established BBB profile, so this does not appear to be simply a nonexistent company taking payments and disappearing. However, the BBB currently gives the business an F rating and has published an advertising alert concerning automatic monthly enrollment and product efficacy claims. Consumer complaints also repeatedly describe unexpected order totals, recurring shipments, cancellation difficulties, and delayed refunds.

What Is Derma Care or Derma Clear?

Derma Clear Skin Tag Remover has been marketed online as a topical product for removing or reducing skin tags, moles, warts, and other skin blemishes.

Depending on where consumers encounter the product, they may see variations of the name including:

• Derma Care
• Derma Clear
• Dermaclear
• Dermacare Pro
• Derma Clear Skin Tag Remover
• Derma Clear Mole and Skintag Remover

The Better Business Bureau's current Dermaclear profile lists locations in Saint Petersburg, Florida, and San Diego, California, and identifies additional names associated with the business.

Dermaclear BBB Business Profile

Is Derma Care a Scam?

There is not enough evidence to make a blanket statement that Derma Care or Derma Clear is an outright criminal scam.

There is evidence of an actual product operation, customer-service responses, shipments, refunds in some cases, and an established BBB business file.

That does not mean consumers should ignore the complaints.

The BBB currently gives Dermaclear an F rating and says the business is not BBB accredited.

The BBB also says it contacted the business concerning advertising practices involving automatic shipments and efficacy claims.

The important distinction:

A company can actually exist and ship a real product while still generating serious complaints about how the product is advertised, ordered, billed, renewed, canceled, or refunded. The question is therefore not simply whether Derma Clear exists, but whether you completely understand the total price and any recurring-shipment terms before entering payment information.

Why Are People Calling Derma Care a Scam?

The most consistent concerns involve the purchasing and billing process rather than allegations that no product exists.

Published BBB complaints describe issues involving:

• A consumer expecting to purchase one or several bottles but being charged for a larger bundle
• An advertised per-bottle price being interpreted as the total purchase price
• Unexpected charges substantially higher than the amount the customer expected
• Additional products being included in an order
• Automatic monthly shipments
• Consumers saying they did not realize they had enrolled in recurring delivery
• Difficulty canceling an order after checkout
• Refund delays
• Restocking or processing fees
• Disagreements about the applicable refund period

These are allegations submitted by individual consumers and should not automatically be treated as findings that every transaction works this way.

What Does the BBB Say About Derma Clear?

The BBB profile is particularly important because it contains an advertising alert.

According to the BBB, it contacted the business in September 2025 regarding advertising for product trial offers that could enroll consumers in monthly subscriptions for additional products.

The BBB said advertising involving this type of recurring arrangement should clearly disclose material terms such as:

• That automatic billing will occur
• The cost of future products
• How to cancel
• How to avoid additional shipments and charges
• How unwanted products can be returned

The BBB additionally sought substantiation for advertising claims concerning the results consumers could expect from the products.

The BBB profile states that the business had not responded to its request for substantiation as of the profile's current reporting.

The profile currently reports 48 complaints during the previous three-year reporting period.

Read Current Dermaclear BBB Complaints

Why Was I Charged More Than the Advertised Price?

This is one of the most frequently repeated themes in complaints.

Some consumers say they believed an advertised amount such as $39.99 represented the total cost of a package.

In a response to one BBB complaint, the company explained that its bundle was structured differently: the regular bottle price was higher, multiple bottles were purchased together, and additional bottles were included free, producing a lower effective per-bottle price.

For example, a price displayed as approximately $39.99 per bottle does not necessarily mean that the entire package costs $39.99.

Before purchasing a multi-bottle skincare offer:

Ignore the large "per bottle" number temporarily and locate the actual amount that will be charged to your card. Take a screenshot showing the quantity, total order price, recurring-shipment terms, refund policy, and final checkout screen before submitting payment.

Does Derma Care Automatically Enroll Customers in a Subscription?

This is another major concern raised by consumers.

Multiple BBB complaints describe consumers receiving another shipment approximately one month after their initial purchase and discovering another charge on their payment card.

Some complainants stated that they believed they were making a one-time purchase and did not realize recurring shipments were part of the transaction.

The BBB's advertising alert specifically addresses automatic monthly enrollment associated with the business's product offers.

Automatic-renewal or recurring-shipment programs are not inherently fraudulent. The problem arises when a shopper does not clearly understand before purchasing that additional charges will occur.

The Federal Trade Commission advises consumers to determine before entering payment information:

• Whether billing continues automatically
• How frequently the company charges
• How much each renewal will cost
• How to cancel
• When cancellation must occur to prevent another shipment

FTC Guidance on Automatic Renewals and Subscriptions

What If Derma Clear Sent Another Shipment I Did Not Want?

If another shipment appears unexpectedly, first determine whether the original purchase contained recurring-delivery or subscription terms.

Then:

1. Save the original order confirmation.
2. Save screenshots or copies of the offer you responded to.
3. Check the amount and merchant description on your card statement.
4. Request cancellation in writing when possible.
5. Ask for written confirmation that future billing has been canceled.
6. Ask for written return instructions before mailing products back.
7. Use tracked shipping if you return merchandise.
8. Save proof showing when the return was delivered.
9. Continue monitoring your statement for additional transactions.

Do not assume that returning a package automatically cancels future recurring shipments. Confirm both the return and the subscription cancellation.

What Are Derma Clear Customers Saying About Refunds?

Refund problems are another recurring complaint theme.

Consumers have described situations involving:

• Waiting weeks for a promised refund
• Being offered a partial refund to keep the products
• Being charged a restocking or processing fee
• Being told an electronic check would be issued
• Disagreement over when the refund period began
• Different understandings of the applicable money-back guarantee

Other complaints have ultimately been marked resolved after the company responded.

This is why consumers should obtain the current return policy applying to their particular order rather than relying on an old advertisement, review article, social-media promotion, or search result.

What If I Never Agreed to the Derma Care Charge?

If you believe a charge was not authorized or was for a different amount than you approved, contact the bank or card issuer directly.

Provide documentation showing:

• The amount you expected to pay
• The amount actually charged
• Your original receipt or confirmation
• Any cancellation request
• Any emails with customer service
• Return tracking information
• Any promised refund
• Any additional recurring transactions

The Federal Trade Commission advises consumers to report billing errors promptly. Federal protections can depend on how the transaction was made and how quickly the problem is reported.

FTC Guide to Disputing Credit Card Charges

Why Does the Charge Have a Different Name?

Some consumers researching Derma Clear become concerned because the merchant description on their bank or credit-card statement does not match the product name exactly.

Individual BBB submissions have described descriptors different from "Derma Clear," including names consumers did not immediately recognize.

A different billing descriptor does not automatically prove fraud. Companies sometimes use parent companies, payment processors, fulfillment companies, or other merchant names.

However, if you cannot connect the transaction to an order you knowingly placed, call the card issuer using the telephone number on the back of your card.

Do not rely on an unfamiliar telephone number that appears in an advertisement, unsolicited message, or questionable website when investigating an unauthorized transaction.

Does Derma Clear Skin Tag Remover Work?

Consumer experiences are mixed.

Promotional materials have advertised Derma Clear as an at-home method for addressing skin tags and similar blemishes. Some online testimonials describe positive results.

BBB complaints include very different experiences. Some complainants say the product did not work as expected, took considerably longer than anticipated, or caused skin irritation.

A testimonial — positive or negative — cannot establish how a topical product will affect every person.

More importantly, consumers should be particularly cautious about attempting to diagnose and remove a mole themselves.

Is Derma Clear FDA Approved?

Consumers should be careful with claims implying that an at-home topical mole or skin-tag serum is FDA approved merely because it may have been produced in an FDA-registered facility.

FDA registration of a manufacturing facility is not the same as FDA approval of an individual product for a particular medical use.

The FDA has warned that there are no legally marketed over-the-counter drug products for mole or skin-tag removal and has expressed safety concerns about topical products promoted directly to consumers for these purposes.

The agency says moles should be evaluated by a healthcare professional because self-diagnosis and treatment could delay diagnosis of a potentially cancerous or precancerous lesion.

FDA Warning Regarding OTC Mole and Skin Tag Removal Products

Important Medical Caution:

Do not assume that an unidentified growth is simply a harmless mole, wart, or skin tag. A healthcare professional can determine what the growth actually is and whether it should be removed, biopsied, monitored, or left alone.

Did the FDA Specifically Take Action Against Derma Clear?

This distinction is important.

The FDA warnings discussed above address the broader category of topical products marketed as drugs to remove moles and skin tags and specific products named in FDA enforcement letters.

This review did not identify an FDA warning letter specifically naming Derma Clear Skin Tag Remover.

Therefore, an FDA warning issued to another mole or skin-tag remover should not be represented as an enforcement action against Derma Clear itself.

The category-wide FDA safety concerns are still relevant when evaluating claims that a topical consumer serum can remove moles or skin tags safely at home.

Derma Clear Customer Service

The current BBB profile lists the following primary telephone number for Dermaclear:

• BBB-listed phone: 1-855-603-6436

The BBB profile also lists additional telephone numbers associated with the business.

Contact information can change. If you are dealing with a billing dispute, compare any telephone number you find with the current BBB profile, your original receipt, order confirmation, packaging, and payment-card statement.

Never provide a complete payment-card number, online-banking password, one-time security code, or other sensitive information merely because someone claims to represent customer service.

What to Do If You Already Ordered Derma Care

If you have already placed an order and are concerned about billing or future shipments:

1. Check your card immediately. Determine exactly how much was charged.
2. Compare the charge with your order confirmation.
3. Look for subscription terms. Search the confirmation email and checkout records for recurring-delivery language.
4. Cancel future shipments. Request written confirmation.
5. Save everything. Keep screenshots, emails, receipts, tracking numbers, and support correspondence.
6. Request return instructions in writing.
7. Keep tracking information. Do not discard proof that a returned package was delivered.
8. Monitor your card. Look for another charge approximately 30 days later or at whatever interval your agreement specifies.
9. Contact your card issuer promptly if necessary. Explain any unauthorized amount or recurring transaction and provide your documentation.

How to Avoid Similar Skin-Care Offer Problems

• Do not assume the biggest price displayed is the total order price.
• Look for "per bottle" language.
• Find the complete total before entering payment information.
• Check how many bottles are actually included.
• Look for additional products automatically added to the order.
• Search for subscription, continuity, recurring shipment, auto-renewal, or monthly-delivery language.
• Read the cancellation policy before ordering.
• Read the refund policy before ordering.
• Take screenshots of the entire checkout process.
• Research the seller independently instead of relying only on testimonials appearing in an advertisement.
• Be especially cautious with products claiming to remove moles without professional evaluation.

Frequently Asked Questions

Is Derma Care the same as Derma Clear?

The names appear to overlap in consumer reports involving Derma Clear Skin Tag Remover. The BBB profile for Dermaclear lists alternate names including Dermacare Pro and Derma Clear Mole and Skintag Remover, and a BBB complaint specifically refers to "Derma Care Skin Tag Remover." Consumers should still check their packaging, receipt, website, and credit-card statement to identify the exact seller involved in their transaction.

Is Derma Care a scam?

There is insufficient evidence to state that every Derma Care or Derma Clear transaction is an outright criminal scam. However, the BBB currently gives Dermaclear an F rating and has published an advertising alert concerning automatic enrollment and efficacy claims. Numerous consumers have also submitted complaints involving unexpected charges, recurring shipments, refunds, and order pricing.

Why did Derma Clear charge me $239.99?

Some complaints involve consumers believing a displayed per-bottle price represented the entire order. In one BBB response, the company explained that a multi-bottle bundle totaled $239.99, with free bottles reducing the effective per-bottle price. Check the offer you personally accepted because bundle sizes and prices can change.

Why did I receive another Derma Care shipment?

Recurring shipments have been reported in BBB complaints. Some consumers say they did not realize the original order involved automatic monthly delivery. Review your original checkout confirmation and request written cancellation if you do not want future shipments.

Can I dispute a Derma Clear charge?

If you believe the amount was unauthorized, different from what you approved, or continued after you canceled, contact your card issuer promptly. Save the advertisement, receipt, cancellation confirmation, customer-service correspondence, and any return tracking information.

Is Derma Clear Skin Tag Remover FDA approved?

No FDA approval for the Derma Clear topical serum was identified during this review. Consumers should also understand that a product being manufactured in an FDA-registered facility is not the same thing as the product itself receiving FDA approval.

Does the FDA recommend removing moles at home?

No. The FDA has warned about over-the-counter drug products marketed for mole and skin-tag removal and says moles should be evaluated by a healthcare professional because self-treatment could delay diagnosis of a potentially serious lesion.

Does Derma Clear have a BBB rating?

Yes. As of August 22, 2026, the BBB profile for Dermaclear shows an F rating and states that the business is not BBB accredited.

What is the Derma Clear customer service number?

The current BBB profile lists 1-855-603-6436 as the primary telephone number associated with Dermaclear. Verify current contact information before providing personal or financial information.

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Have You Ordered Derma Care or Derma Clear?

If you purchased Derma Care or Derma Clear Skin Tag Remover, sharing the non-sensitive details of your experience may help other consumers understand how the current offer works.

• Where did you see the advertisement?
• What product name appeared in the ad?
• How much did you expect to pay?
• How much was actually charged?
• How many bottles did you receive?
• Did you knowingly agree to recurring shipments?
• Did another package arrive approximately one month later?
• What merchant name appeared on your card statement?
• Were you able to cancel future shipments?
• Did you request a refund?
• How long did the refund take?
• Did the product work as you expected?
• Did you experience irritation or another reaction?

Please do not post your full name, home address, telephone number, email address, order number, payment-card information, bank information, medical records, account passwords, or other sensitive personal information in the comments.

Page researched and reviewed: August 22, 2026.

Disclaimer

ThinkItsAScam.com is an independent consumer-information website and is not affiliated with Dermaclear, Derma Clear, Derma Care, Dermacare Pro, SE2 International LLC, the Better Business Bureau, the U.S. Food and Drug Administration, the Federal Trade Commission, any financial institution, dermatologist, healthcare provider, advertiser, retailer, or other organization mentioned in this article.

This article summarizes publicly available business information, regulatory guidance, advertising information, and consumer-submitted complaints. Customer complaints and reviews reflect individual allegations and experiences and are not court rulings or proof that every customer will have the same experience.

This article does not make a legal determination that Dermaclear, Derma Care, or Derma Clear operates a fraudulent business. Prices, bundle sizes, subscription terms, return policies, contact information, product formulations, websites, and business practices can change. Verify the current terms applying to your individual purchase.

Information concerning skin tags, moles, skin irritation, and FDA guidance is provided for general consumer education only and is not medical advice. Do not use this article to diagnose a skin growth or determine whether it is safe to remove. Consult a qualified healthcare professional with medical questions or concerns.